# Privacy Notice

How KeepBal handles information on keepbal.com and the API. Last updated: 2026-10-20.

## What we collect

- Account email and password hash; passwords are never stored as plain text.
- API key hashes, wallet records, and call history needed to operate the service.
- Technical logs for reliability and abuse prevention.
- Payment confirmation details from Paddle, which processes payments; KeepBal does not receive your full card number.

## Why we use it

We use this information to sign you in, record charges, show wallet and call history, provide support, and meet legal and tax obligations.

## Sharing

We do not sell personal data. Infrastructure and payment providers, including Cloudflare and Paddle, receive data needed to run KeepBal.

## Retention

Account, wallet, and call records are kept while your account is active and as needed for billing disputes, refunds, and legal requirements.

## Your choices

Contact support for account or privacy questions. Request a password reset email from the sign-in page if you forget your password.

[support@keepbal.com](mailto:support@keepbal.com) · [Terms](https://keepbal.com/terms) · [Refunds](https://keepbal.com/refund)